Refund & Return Policy
Effective Date: June 22, 2026
At Pickly Store, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.
Return Eligibility
You may request a return within 14 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned in its original packaging whenever possible.
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Proof of purchase or order number must be provided.
Non-Returnable Items
The following items cannot be returned:
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Personalized or custom-made products
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Gift cards
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Clearance or final sale items
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Products damaged through misuse or normal wear and tear
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 5 days of delivery.
Please include:
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Your order number
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A description of the issue
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Clear photos of the product and packaging
We will review the issue and provide a suitable resolution.
Return Process
To initiate a return, contact us at:
Email: picklystore07@gmail.com
Please do not send items back without first receiving return instructions.
Refunds
Once your returned item has been received and inspected, we will notify you regarding approval of your refund.
If approved, the refund will be issued to your original payment method.
Please allow 5–10 business days for your financial institution to process and post the refund.
Return Shipping
Unless the item is defective, damaged, or shipped incorrectly, customers may be responsible for return shipping costs.
Order Cancellations
Orders may be canceled within 6 hours of purchase.
After processing has begun, cancellation requests may not be possible.
Contact Us
For return or refund assistance, contact: