Frequently Asked Questions (FAQ)
How long does shipping take?
Orders are typically processed within 1–3 business days.
Delivery within the United States generally takes 10–20 business days.
Do you ship internationally?
Currently, we only ship within the United States.
How can I track my order?
Once your order ships, you will receive a shipping confirmation email containing tracking information when available.
Can I cancel my order?
Orders may be canceled within 6 hours of purchase.
After processing begins, cancellation may not be possible.
What is your return policy?
We accept eligible returns within 14 days of delivery.
Items must generally be unused and returned in their original condition.
Please refer to our Refund & Return Policy for complete details.
What if my item arrives damaged?
If your item arrives damaged or defective, contact us within 5 days of delivery and include photos of the product and packaging.
We will work with you to resolve the issue as quickly as possible.
How long do refunds take?
After a return is approved and processed, refunds are generally issued within 5–10 business days depending on your payment provider.
How do I contact customer support?
You can contact our support team at:
We typically respond within 24–48 business hours.
Is my payment information secure?
Yes. Payments are processed through secure third-party payment providers. We do not store complete payment card information on our servers.
What payment methods do you accept?
Accepted payment methods will be displayed during checkout.